Flash Seats FAQs

*Please note, these policies may vary by event, client, or venue.

Getting Started

Top 5 Questions   View More

  • What is Flash Seats?
  • How do I become a Flash Seats account holder?
  • Why is digital ticketing better?
  • What type of card can I use?
  • How can I be sure my credit card will not be charged?
Entering the Venue

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  • How do I get into the arena?
  • If I forget my identification, can I still get into the event?
  • What if I don’t have a digital ID on my account at the time of the event?
  • How can I be sure my tickets are good?
  • What if my guests arrive at different times?
For Buyers

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  • How do I buy seats?
  • Where do seats that are available come from?
  • Can I cancel or get a refund for a purchase?
  • How do I get my seats?
  • Will I have to deal with the seller directly?
For Sellers

Top 5 Questions   View More

  • Why should I sell my seats on Flash Seats?
  • How do I place seats for sale?
  • Which seats can I sell?
  • Will I have to deal with the buyer directly?
  • When does a listing expire?
Transferring

Top 5 Questions   View More

  • How do I transfer seats?
  • How will I know when I have been transferred seats?
  • Once I have a Flash Seats account, do I have to accept the transfer every time?
  • Can seats be transferred to a person even if they don’t have a Flash Seats account?
  • Can I cancel a transfer?
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