Flash Seats FAQs
*Please note, these policies may vary by event, client, or venue.
Getting Started
Top 5 Questions
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What is Flash Seats?
How do I become a Flash Seats account holder?
Why is digital ticketing better?
What type of card can I use?
How can I be sure my credit card will not be charged?
Entering the Venue
Top 5 Questions
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How do I get into the arena?
If I forget my identification, can I still get into the event?
What if I don’t have a digital ID on my account at the time of the event?
How can I be sure my tickets are good?
What if my guests arrive at different times?
For Buyers
Top 5 Questions
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How do I buy seats?
Where do seats that are available come from?
Can I cancel or get a refund for a purchase?
How do I get my seats?
Will I have to deal with the seller directly?
For Sellers
Top 5 Questions
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Why should I sell my seats on Flash Seats?
How do I place seats for sale?
Which seats can I sell?
Will I have to deal with the buyer directly?
When does a listing expire?
Transferring
Top 5 Questions
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How do I transfer seats?
How will I know when I have been transferred seats?
Once I have a Flash Seats account, do I have to accept the transfer every time?
Can seats be transferred to a person even if they don’t have a Flash Seats account?
Can I cancel a transfer?
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